Planning your school or group visit

What you need to know to plan your school or group visit to the Museum.

Booking your visit

Bookings are essential for all schools and groups.
If your visit includes SparkLab, Sciencentre please also read planning and booking your visit to SparkLab.

Cost

A general visit to the Museum is free. You can divide your students into small, supervised groups and explore any of our free exhibitions at your leisure.

Additional experiences are optional and may incur a cost.

School Programs led by Museum staff are charged at $6.00 per student/group member (incl. GST); supervising adults are free. You will be invoiced after your visit. 

SparkLab and some touring exhibitions are charged exhibitions (GST free). You will be invoiced after your visit.  

Group size

Maximum group size depends on the exhibitions or Student Programs you are booking for.

Length of visit

Visit length depends on the exhibitions you wish to visit, along with any booked School Programs.

We recommend allocating between 1½ and 2½ hours to view our exhibitions. Additional time will be needed to visit SparkLab or touring exhibitions. Allow time for a break before or after your visit.

We are open 9.30am - 5pm daily (1.30pm - 5.30pm on Anzac Day) and closed Christmas Day and Good Friday.

Getting here

Queensland Museum South Bank is located on the corner of Grey and Melbourne Streets, within the South Bank Cultural Precinct.

By bus

Set down in Grey Street outside ENERGEX Playasaurus Place, Stanley Street Tunnel or Stanley Place.

Bus parking is located along Montague Road.

By train

Get off at South Brisbane station and cross the road at the Grey and Melbourne Streets intersection.

By car

There is a public car park car park directly below the Museum. Enter via the Stanley Street tunnel or Grey Street.

The car park is pay on entry.

You'll find more information about the museum location, with instructions on getting here by public transportation, car, and on foot in the Museum Location page.

Arriving

Please arrive at least 20 minutes before any booked charged program or exhibition, to take care of registration, cloaking, payment and toilet needs.

Make contact with the Visitor Services Officer at the Museum's Grey Street entrance (ENERGEX Playasaurus Place, Level 0). They will confirm the details of your visit, discuss your itinerary and handle any invoicing / payment details.

If your itinerary begins with an exhibition (temporary or permanent) or a booked School Program in the Museum please enter through Level 0 (ENERGEX Playasaurus Place) on Grey Street. The Grey Street entrance opens 9:15am during Queensland School terms. Museum staff will direct your group to the relevant Museum floor.

Cloak room

Please do not bring school bags unless absolutely necessary.

Lunches, small eskies and bags can be stored in the bag store trolleys located on Level 0 of the Museum.

Our staff will help with your storage and retrieval. No responsibility will be taken for loss of valuables.

Supervision of students

Group supervisors are responsible for the supervision of students and children while in the Museum and should remain with their students at all time.

Please allow only small, supervised groups of students into the Museum Explorer shop.

Moving around the Museum

Groups are asked to use the stairs or escalators when moving between floors. Groups should not use the lifts unless necessary.

Please remember there are other visitors in the Museum, such as other schools, families and tourists and we ask that students please keep noise levels down and consider the impact of their behaviour on other Museum visitors.

Lunch & refreshments

You are welcome to bring morning tea or lunch and eat in ENERGEX Playasaurus Place; the Cultural Centre forecourt (grassed and paved areas along Melbourne Street) or along the river bank.
You cannot eat or drink inside the Museum unless you have specific medical needs.

School and group lunch packages are also available from QM Café; these can be booked through our online booking form, or for an add-on to an existing booking please phone the Group Bookings Officer on (07) 3840 7608.

Large school groups also have the option of booking the Cafe's terrace as a lunch space.

Toilets

On your arrival, toilets are available at the entrance on Level 0. During your visit, toilets are loacted on Levels 2 and 4 in the Museum.
Toilets also available in in the Café on Level 2 and Parent's Room on Level 0 and Level 2.

Visitors with individual needs

We aim to provide equitable access to all visitors.

There is easy lift access to the Museum from the car park and for bus and taxi passengers from Grey Street.

All entrances and areas are wheelchair accessible.

Disabled toilet facilities are located on Level 0 and 2.

For more information see information for visitors with individual needs or phone Group Bookings on +61 (0) 7 3840 7608.

Risk assessment

Download our Risk Assessment for schools and groups (313 KB) pdf document icon.